Terms and Conditions & Event Disclaimers

By purchasing a ticket or participating in any event at Chez Cole, you agree to comply with all policies and disclaimers outlined below.

All children under the age of 16 must be accompanied and supervised by a parent or legal guardian at all times during events. Chez Cole is not responsible for the supervision, safety, or behavior of minors.

Complimentary wine, mocktails, and charcuterie are offered at select events for guests aged 21 and older. By participating, you agree that Chez Cole is not liable for any injury, illness, or damages resulting from alcohol consumption or food allergies. Please drink responsibly.

All food products are prepared in a facility that may process common allergens, including but not limited to nuts, dairy, gluten, and eggs. By participating in any event or consuming any food or beverages provided, you acknowledge potential risks and release Chez Cole from liability for any allergic reactions, illness, or foodborne illness. Guests are responsible for communicating any severe allergies or dietary restrictions in advance.

By attending any Chez Cole event, you grant Chez Cole the right to take photographs and videos of you and your party. All media captured is the property of Chez Cole and may be used in marketing materials, on social media, and in promotional content without compensation.

For the safety of all guests, participants must remain in designated event areas and are not permitted in other parts of the building. Chez Cole is not responsible for any injuries or incidents that occur outside of designated areas or due to failure to follow staff instructions.

Chez Cole reserves the right to refuse service or remove any guest from an event for inappropriate, disruptive, unsafe, or disrespectful behavior, without refund.

• All reservations are non-refundable.
   
• In the event of illness or emergency, tickets may be transferred to a future event or to another guest with prior written notice.
   
• Chez Cole reserves the right to cancel or reschedule events due to unforeseen circumstances. In these cases, participants will be offered an alternative date or store credit.
   

By participating in any Chez Cole event or activity, guests voluntarily assume all risks and agree to release and hold harmless Chez Cole, its staff, and affiliates from any and all liability, claims, or demands resulting from participation, including but not limited to injury, property damage, illness, or other losses.

Guests are responsible for any damage caused to the premises, décor, or equipment by themselves or members of their party.

In the event of inclement weather or other emergencies, Chez Cole will notify participants of cancellations and rescheduling procedures.

All class content, challenge formats, scripts, taglines, event structures, and promotional materials are the intellectual property of Chez Cole LLC and may not be copied, reproduced, or used for personal or commercial purposes without prior written consent.

Protected names and original challenge titles include:

• Sightless Swirls™
   
• Switcheroo™
   
• Mirror, Mirror™
   
• Puzzle Pieces Challenge™
   
• Golden Whisk™ (award and branding)
   
• Sugar Rush Showdown™
   
• Frost & Flourish™
   
• The Lovers Challenge™
   
• Cookie Connection™
   

Trademarked and claimed brand taglines include:

• Where Frosting and Fun Collide™
   
• It’s Not Just About the Cookie™
   
• Connection · Challenge · Celebration™
   
• Where Cookies Meet Competition™
   
• Welcome to the Cookie Arena™
   
• Let the Games Begin™
   
• Game Night. Reimagined.™
   
• Team Building. Reimagined.™
   

Use of any of the above without express written permission is prohibited and may result in legal action. These brand elements are actively used across events, marketing materials, and promotional platforms as exclusive identifiers of Chez Cole LLC.

All prices are subject to change without notice. Chez Cole reserves the right to adjust pricing for classes, private bookings, and products at any time.

What is your cancellation policy?
All tickets are non-refundable. If something comes up, you may transfer your ticket to another person or reschedule for a future event with advance notice.
If you cancel within 24 hours of your event, you may reschedule once and apply your ticket to a future class.
No-shows will forfeit their ticket and are not eligible for a refund or reschedule.

Can I transfer my ticket to someone else if I can’t attend?
Yes! Just email us your booking details along with the name of the person who will attend in your place.

What happens if Chez Cole cancels an event?
If we cancel or reschedule due to unforeseen circumstances, you’ll have the option to reschedule or receive store credit.

If you have any questions regarding these terms and conditions, please contact us at:

Chez Cole LLC
433 Central Ave., St. Petersburg, FL 33701
Phone: 978-569-8503
Email: chezcole@live.com